Limited Warranty
Passenger & Light Truck
Tire Coverage
This page describes the Toee warranty package — which patterns are covered, the nature of the coverage, and what is required by the purchaser to maintain coverage in force.
01 What Is Covered and For How Long?
If there is a defect in workmanship and materials during the life of the original usable tread, or 1 year from date of purchase (whichever comes first), your tire may be replaced on a pro rata basis under this warranty. After 1 year or the wear of the original usable tread — whichever occurs first — all warranties, expressed or implied, expire.
The date on your sales invoice. If unavailable, the DOT manufacture date molded on the sidewall is used.
Original tread worn evenly to the treadwear indicators — 1.6 mm of tread remaining across the face.
(a) Adjustments for ride disturbances or vibration that cannot be corrected by balancing are adjustable only within the first 10% of usable tread. Service charges and applicable taxes are payable by you.
(b) Should a manufacturing anomaly occur prior to the tire wearing down to tread wear indicators or being in use for 24 months (whichever comes first), the cost of a replacement tire is calculated by multiplying the percent of original tread worn by the Warranty Replacement Price (WRP = Suggested Retail Price).
02 Eligibility Requirements
To qualify for warranty consideration, all of the following conditions must be met.
Tires must be purchased from Toee Tire with a complete Tire Identification number (DOT#).
Tires must be the correct size and load range for the vehicle per the vehicle manufacturer's recommendations or the vehicle information placard.
You must have properly maintained and used the tire in accordance with manufacturer recommendations.
03 How to Make a Warranty Request
In the event that you need to make a claim under the terms of this warranty, follow the steps below precisely.
Present Your Tires and Vehicle
Bring your tires and vehicle to us or to an authorized Toee Tire Dealer for physical inspection.
Complete the Claim Form
Complete and sign the Toee Tire Claim Form available on our website. Email it to info@toeetire.com with detailed photos of the issue areas.
Receive Replacement Decision
Tires eligible for warranty will be replaced with the same or comparable new Toee tire(s) by the dealer, as determined by the coverage outlined in this policy.
04 How to Get a Replacement
Take your tire(s) to us. We will require that you provide one or more of the following documents.
The vehicle on which the tire was used
Personal Identification (e.g. Driver's License)
Your vehicle registration
Completed Service Record form and Original Owner/Tire Installation information
Your original invoice
05 What Is Not Covered by This Warranty
The following conditions, damage types, and use cases fall outside the scope of this warranty. Tap any item to expand details.
Mileage is not warranted under any circumstances. This warranty covers manufacturing defects only, not tire wear over distance or time beyond the stated periods.
Irregular or rapid tread wear resulting from failure to rotate tires in accordance with recommendations, or from vehicle misalignment, is excluded from coverage.
Damage from incorrect mounting or dismounting of the tire, incorrect wheel size, or failure to balance the tire and rim assembly is not covered.
Damage or uneven tread wear caused by misuse — including but not limited to incorrect inflation, overloading, fire, theft, racing or spinning, chain damage, curb impact or abrasion, defective mechanical conditions, wreck or collision, and willful damage or abuse — is excluded.
Damage, corrosion, or rubber deterioration due to the use of oil-based chemicals, water-based sealers, balancing substances, or flammable gases is not covered.
Claims for weather/ozone cracking or chemical damage after 1 year from the date of manufacture are excluded from coverage.
Tires purchased outside of Canada are not covered under the Treadwear Limited Warranty, as are tires on vehicles registered or usually operated outside of Canada.
A tire in an out-of-round or out-of-balance condition after 10% of the original tread is worn is not eligible for warranty consideration.
Tires smaller in dimension, carrying capacity, or of a lower speed rating than those installed or recommended by the original vehicle manufacturer are excluded. Note: winter tires are excluded from the speed rating provision.
Our warranty is not valid for tires used in commercial applications, campers, Police or Emergency vehicles, or off-road use.
Tires submitted for a mileage adjustment that have worn out unevenly and/or show a difference of 1.6 mm (2/32″) between major tread grooves or between the front and rear sets are excluded.
Road hazard damage — including impact damage, snags, cuts, bruises, or punctures, whether repairable or not — is not covered under this warranty.
The cost of mounting or balancing replacement tires, or any other dealer service charges and applicable taxes, are not covered and are payable by you.
Damage resulting from improper repair materials or procedures is explicitly excluded from warranty coverage.
Any tire that has been run with low inflation pressure or while flat is not eligible for warranty coverage.
06 Conditions & Exclusions
This warranty does not provide compensation for loss of time, loss of use of vehicle, inconvenience, or consequential damage. Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations or exclusions may not apply to you.
Tires presented for claim remain the property of the consumer, and Toee Tire is not responsible for loss of or damage to tires which are in the custody or control of a Toee tire retailer for the purpose of inspection for warranty claims. In the event of a disputed claim, the consumer must make the tire available for further inspection. Tires accepted for claim become the property of Toee Tire.
No Toee Tire representative, employee, or retailer has the authority to make or imply any representation, promise, or agreement which in any way varies the terms of this warranty. These limited warranties apply only in Canada.
This warranty gives the user specific legal rights, and the user may also have other rights which vary from province to province.
