[{"title":"How do I enroll in the Dealer VIP Program?","content":"

All qualifying businesses are automatically enrolled into the Dealer VIP Program if they have an active discount or have spent more than CAD 1,000 with Toee Tire in the past 12 months.

"},{"title":"What are the benefits of being a VIP member?","content":"

Members earn reward points on every purchase, with increasing multipliers as they advance through VIP tiers. Points can be redeemed for valuable discount coupons.

"},{"title":"How are VIP tiers determined?","content":"

Your VIP tier is determined by your cumulative spending with Toee Tire. Higher tiers offer higher point multipliers.

"},{"title":"How do I earn points?","content":"

Points are earned through qualifying purchases based on your current VIP tier, with multipliers ranging from 1x to 6x.

"},{"title":"How can I check my points balance?","content":"

You can check your points balance through your account on the Toee Tire website. The balance is updated within 48-72 hours of purchase.

"},{"title":"Do my points or coupons expire?","content":"

Points will not expire unless your account is canceled or deactivated. Coupons are valid for 90 days from issuance.

"},{"title":"What happens to my points if I return an order?","content":"

If you return a purchase that earned points or used a coupon, the corresponding points or coupon will be adjusted or removed.

"},{"title":"Are there any exclusions for earning points?","content":"

Points cannot be earned on bulk order discount products, items on existing promotions, or non-qualifying purchases.

"},{"title":"How do I contact customer care for assistance with my VIP account?","content":"

You can reach us via phone at 905-337-8266 press 1 or email at info@toeetire.com.

"}]

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